Shipping policy
Processing Time All Paniery pieces are handcrafted and ethically sourced. Orders are processed within 2–5 business days. During peak periods, processing may take slightly longer — we'll keep you informed.
Shipping Destinations & Estimated Delivery Times
- Belgium & EU: 3–7 business days
- Rest of Europe: 5–10 business days
- International (including Africa): 10–21 business days
Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order weight.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Customs & Import Duties For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or Damaged Packages If your order arrives damaged or goes missing, please contact us at [your contact email] within 14 days of the expected delivery date and we'll make it right.